Data Privacy Policy
We appreciate your interest in our company and want you to feel secure with regard
to the protection of your personal data when you visit our website. We comply with all applicable Privacy Laws and
particularly with the requirements of the General Data Protection Regulation of the European Union
("GDPR").
Berlin-Chemie AG Berlin Subsidiary Chisinau Republic of Moldova is the controller regarding the
processing of your data on the
www.berlin-chemie.md (in the
following: "website"). For more information on the controller, please refer to the
link. You can contact our
data protection officer at the following address: Berlin-Chemie AG, Datenschutzbeauftragter, Glienicker Weg 125,
12489 Berlin or send an e-mail to
: dpo.moldova@berlin-chemie.com.
We take the protection of your personal data very seriously. Personal data are all data that
refer to an identified or identifiable natural person, such as name, address, and email address. When you visit our
website, we collect personal data that we process in accordance with applicable data privacy protection regulations.
We store your data only as long as this is necessary for the performance of our website and the associated services
or we are legally obliged to store your data.
With this data privacy policy we would like to inform you about
the data we collect during your visit on our website and how this data is used.
This online service is not
addressed to children under the age of 16.
Data processed when visiting our website
When you use this website for information purposes only, i.e.
when you do not register or otherwise provide us with information, we process only the personal data that your
browser transmits to our server. If you want to browse our website, we collect the following data that are
technically necessary to display our website to you and to ensure the website's stability and security (the legal
basis is Art. 6 para. 1 sent. 1 lit. f GDPR):
- IP address
- Date and time of visit
- Time zone difference to Greenwich Mean Time (GMT)
- Content of request (specific site)
- Access status/HTTP status code
- The amount of data transferred in each case
- Website from which the request is made
- Browser
- Operating system and its interface
- Language and version of browser software
We store your personal data for as long as is necessary for the purpose for which it was collected.
Use of cookies
Detailed information on the cookies we use can be found in the cookie settings in the
footer of our website. There you can also change the settings for cookies at any time.
We differentiate
between two main-categories of cookies: (1) strictly necessary, which are essential to browse the website and use
its features, and (2) optional cookies (e.g. analytic cookies, targeting cookies, functional cookies) used for e.g.
website analysis, website personalization and marketing purposes. Required cookies are necessary for the website to
function properly. Cookies are small text files that are created automatically by your browser and are stored on
your device (e.g. laptop, tablet, smart phone) when you visit our website. Information that comes in connection with
the specifically used device is stored in the cookie. This does not mean that we are able to directly identify you.
The use of cookies is intended to make the use of our services more enjoyable for you. We use session cookies, for
example, to recognise that you have already visited individual pages of our website. These cookies are deleted
automatically after you leave our website.
For user convenience, we also use temporary cookies that are
stored on your device for a specifically defined period of time. If you revisit our site to use our services, it is
immediately recognised that you have already visited our website, what entries you have made and which settings you
have chosen, so you do not have to enter the information again.
Due to their importance for the
functioning of the website, you cannot refuse required cookies. We base our processing of personal data on Art.
6 para. 1 sent. 1 lit. f GDPR. Our legitimate interests are: to display our website to you and to ensure
the website's stability and security.
Furthermore, with your consent (Art. 6
para. 1 sent. 1 lit. a GDPR), we use third party cookies to statistically record and analyse the use of our website
to optimise our services for you and to display information specifically tailored to you. These cookies enable us to
recognise revisiting users after they have already visited our website. These cookies are automatically deleted
after a defined period of time. You can revoke your consent at any time without disadvantages and with effect for
the future. To do so, please change your cookie settings.
Most browsers accept cookies automatically. You can
adjust the settings of your browser so that no cookies are stored on your device or a notice appears every time
before a new cookie is set. However, you may not be able to use all the functions of our website fully, if your
device does not accept cookies.
Data processing during contact
You can ask questions about our products and services using our
contact form, providing this information: form of address (Mr/Mrs), academic title, name and surname, e-mail
address, position, company, country, telephone, fax, other personal data that can be included in the message
addressed to us. Using the contact form is not required.
If you contact us by e-mail, phone or postal mail, we
save the information you give us (e.g. your e-mail address, possibly your name and telephone number and/ or address)
so that we can answer your questions.
We save the information you give us for the communication with you (the
legal basis is Art. 6 para. 1 sent. 1 lit. f GDPR).
If you give us information regarding possible
side effects of our medicinal products or medical devices, we are required by law to process and save this
information (the legal basis is Art. 9 para. 2 lit. i GDPR).
We delete the data obtained in this context
when storage is no longer necessary, or we limit the processing in case of statutory retention duties.
Website Analysis with Google
Our websites use Google Analytics, a web analytics service provided by
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, D04 E5W5 Ireland (a Google LLC company, 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA). We use Google Analytics on the basis of your consent (Art. 6
para. 1 sent. 1 lit. a GDPR) to analyse how you and other users use our websites and
to be able to create corresponding reports. In particular, your IP address is processed and cookies are used.
Google will analyse the information in connection with your use of our Website (e.g. the referring URL, our web
pages visited by you, your browser type, your language settings, your operating system, your screen resolution)
on our behalf. To this purpose we use the cookies described in more detail in the
Privacy Preference Center. Since
we have activated IP anonymization on our website, your IP address will be shortened by Google within the member
states of the European Union before being transmitted. Only in exceptional cases will the full IP address be
transmitted to a Google server in the USA and only then shortened there (you can find more information about the
purpose and scope of data collection in the
Google Privacy Policy. The respective results will
then be made available to us in anonymized form. Your usage data will not be connected to your full IP address
during this process.
By default, GA4 cookies persist for 2 years. The data we
send and that is linked to cookies is automatically deleted after 14 months.
In
the course of the data transfer to Google, your personal data will be transferred to servers of Google, which might
also be located in the USA. In principle, an adequate level of protection is required for data transfers to the USA.
Since Google is certified under the DPF (detailed in the „Recipients of personal data and data transfer to third
countries“ section), it can be assumed that a level of data protection comparable to the GDPR is guaranteed.
You may withdraw your consent to the use of web analysis at any time, either by downloading and installing the provided Google Browser Plugin or by
withdrawing your consents in the cookie settings, in which case an opt-out cookie will be placed. Both options will
prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do
not delete the opt-out cookie.
Further information on Google Analytics is available in the Google Analytics Terms of Use, the
Data and Privacy Guidelines of
Google Analytics
and in the Google
Privacy Policy
.
Google Tag Manager
Google Tag Manager is used on this website. Google Tag Manager is a Google Inc.
solution for companies to manage their website tags via an interface. The Google Tag Manager tool does not use
cookies and does not collect personal data. The tool provides for the initiation of other tags that, in turn, might
collect data. Google Tag Manager does not access these data. A deactivation on the domain or cookies level remains
in place for all tracking tags implemented by Google Tag Manager.
Google Ads
If and as long as you have given us your consent, we use Google
Ads and conversion tracking to measure the efficiency of individual ads, offers and functions. A cookie is placed
for this as soon as you click on a Google ad. This cookie is not for the purpose of personal identification. Rather,
it is intended to enable us to ascertain whether you return to the website with the specific offer within the
cookie's validity of 30 days.
Each Google Ads customer is given a different cookie. Therefore, it is not
possible for Google Ads customers to track cookies via the website. The information obtained by the conversion
cookie is for the purpose of compiling conversion statistics for Google Ads customers who opted for conversion
tracking. We find out the total number of users who clicked on an ad and were forwarded to a website with a
conversion tracking tag.
You can permanently disable the storage of the Google conversion cookie by
changing the settings of your browser software.
The legal basis for the processing of your data is Art. 6 para. 1
sent. 1 lit. a GDPR (consent).
In some of the cases, your data will be transferred to servers located in the
USA for processing. In principle, an adequate level of protection is required for data transfers to the USA. Since
the social media platforms used here are headquartered in the USA and are certified under the DPF (detailed in the
„Recipients of personal data and data transfer to third countries“ section), it can be assumed that a level of data
protection comparable to the GDPR is guaranteed.
You can revoke your consent at any time without disadvantages
and with effect for the future. To do so, please change your cookie settings.
Please click here for further information on data
protection at Google.
Google Maps
If and as long as you have given us your consent, we use the services offered by Google Maps
on this website. This makes it possible for us to display interactive maps for you directly on the website and give
you access the map function. This is done on the legal basis of Art. 6 para. 1 sent. 1 lit. a GDPR
(consent).
It is necessary to save your IP address to use the Google Maps functions. When you visit the
website, Google receives the information that you have called up the relevant sub-page of our website. This occurs
regardless of whether Google provides a user account via which you logged in or whether there is no user account. If
you have logged in via Google, the data will be directly linked to your account. If you do not want the data to be
linked to your Google profile, you must log out before activating the button. Google saves your data as a user
profile and uses them for advertising purposes, market research and/or the demand-based design of its website. You
have a right to object to the creation of such a user profile; to exercise this right, you must address your
objection directly to Google.
More information on the purpose and extent of the data collected and
processed by Google can be found in the provider's
privacy policy. notices where you will also
find further information on your rights in this respect and the setting options to protect your privacy:
https://policies.google.com/privacy?hl=en.
In some of the cases, your data will be
transferred to servers located in the USA for processing. In principle, an adequate level of protection is required
for data transfers to the USA. Since the social media platforms used here are headquartered in the USA and are
certified under the DPF (detailed in the „Recipients of personal data and data transfer to third countries“
section), it can be assumed that a level of data protection comparable to the GDPR is guaranteed.
You can
revoke your consent at any time without disadvantages and with effect for the future. To do so, please change your
cookie settings.
Recipients of personal data and data transfer to third countries
Side Effects/ Adverse Events
If we become aware of potential cases of adverse reactions to one of our products, we are required by law to document
and share the relevant information, including personal information with authorities worldwide and, where necessary
for further assessment, to contact the reporting parties.
Enforcement of rights
We may pass
on data to rights holders, consultants and authorities in order to enforce our rights or to protect our rights or
the rights of third parties.
External service providers for data processing:
We use
service providers who support us in the performance of our services. These service providers process your data on
our behalf, in accordance with our instructions and under our supervision exclusively for the purposes described in
this privacy policy. These service providers can also be based outside the EU. We will take all necessary steps to
ensure that the data you provide is adequately protected in accordance with the requirements data protection laws of
European Union. Where necessary, we use EU standard contractual clauses to ensure a legally adequate level of data
protection.
When the European Commission has adopted a decision on an adequate level of data protection for
the respective third country (see Art. 45 para. 3 GDPR), no additional measures are required for the data transfer.
The European Commission has adopted such an adequacy decision for the Transatlantic Data Privacy Framework (DPF).
The DPF is a framework agreement between the European Union and the United States designed to ensure the protection
of personal data in transatlantic data transfers. Companies that certify themselves can transfer data to the US. The
list of companies can be found
here.
Data Security
We use technical and organizational security measures to protect your personal data
against misuse, loss, destruction or against access by unauthorized persons. Our security measures are in accordance
with the current state of the art.
Your rights and contact information
General rights
We would like to inform you about the
various rights offered to you as a data subject (Art. 4 para. 1 no. 1GDPR). You can find more information about your
rights in Art.15 – 21 GDPR.
To exercise your rights please contact our data security officer. You will find
her contact information at the top of this Privacy Policy.
Right of Access
You have the right to
request information about which of your personal data we have collected and processed. This includes information
about the purposes such data are used for and the time period such data will be stored as well as information about
the recipients or recipient categories to whom the data will be disclosed. Furthermore, you have the right to obtain
a copy of the personal data undergoing processing.
Right to Rectification
You have the right to
obtain rectification of personal data that is not or no longer accurate. You also have the right to have incomplete
personal data completed. We forward corrections of your personal data to third parties where this is legally
required.
Right to Erasure ("Right to be Forgotten")
You have the right to obtain
erasure of your personal data from us, where one of the following applies:
- Your personal data are no longer necessary in relation to the purposes for which they were collected or
otherwise processed or the purpose has been fulfilled;
- You have withdrawn your consent and there is no other legal ground for the processing;
- You have objected to the processing and there are no overriding legitimate grounds for the processing; where
personal data are processed for direct marketing purposes your objection suffices to end the processing;
- Your personal data have been unlawfully processed;
- Your personal data must be erased for compliance with a legal obligation in Union or Member State law, to which
we are subjected;
Please consider that your right to erasure may be restricted by law. Legal limitations include, but are not limited
to, Art. 17 (3) GDPR.
Right to Restriction of Processing
You have the right to obtain from us
restriction of processing, where one of the following applies:
- You contest the accuracy of your personal data, for a period of time, that enables us to verify the accuracy of
the personal data;
- The processing is unlawful and you oppose the erasure of the personal data and request the restriction of use
instead;
- We no longer need the personal data for the purposes of processing, but you require the personal data for the
establishment, exercise or defence of legal claims, or
- You have objected to the processing, yet verification whether our legitimate grounds override yours are still
pending.
We will inform you about a restriction according to the aforementioned grounds before we lift the restriction of
processing.
Withdrawal of Consent
You have the right to withdraw your consent at any time to take
effect in the future. Your notice of withdrawal does not need to meet any formal requirements. You may simply send
an informal notice to the abovementioned contact addresses. This also applies to consent given before the GDPR took
effect (i.e. before 25
th May 2018). The withdrawal of consent does not affect the lawfulness of
processing before the withdrawal.
Right to Data Portability
You have the right to receive the
personal data concerning yourself and provided by you in a structured, common and machine-readable format and to
transmit these data to third parties. You may infer details and restrictions from Art.20 GDPR. The exercise of your
right to data portability does not in any way affect your right to erasure.
Right to Lodge a Complaint
with a Supervisory Authority
You have the right to lodge a complaint with the competent supervisory
authority, particularly the supervisory authority in the Member State of your residence, your place of work or the
place of the alleged data protection violation, if you believe that our processing of your personal data violates
applicable data protection laws.
Right to Object
According to Art. 21 GDPR you have
the right to object at any time, on grounds relating to your particular situation, to the processing of your
personal data, if we based the processing on Art. 6
para. 1 sent. 1 lit. fGDPR. If
you object we will no longer process your personal data, unless:
- We are able to demonstrate compelling legitimate grounds for the processing, which override your
interests, rights and freedoms, or
- The processing serves the establishment, exercise or defence of legal claims.
You especially have the right to object to the processing of your personal data for direct marketing, if we use
your data for such purposes. If you object to our processing of your personal data for direct marketing, we will no
longer use your personal data for this purpose.
September 2024